🔒 Privacy Policy

Welcome to GoBuy! Your privacy is important to us, and we are committed to protecting your Personal Data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. 📝 Introduction

a. This privacy policy (“Privacy Policy”) applies to the collection and processing of personal data (“Personal Data”) by us in connection with our website, GoBuy. It will help you understand how we collect, use, and protect your Personal Data.
b. By visiting our website and/or purchasing something from us, you agree to the collection and handling of your Personal Data as described in this Privacy Policy.

2. 🔍 Personal Data We Collect

Personal Data includes any information that can identify an individual. It does not include anonymous data where the identity has been removed (e.g., your IP Address).

We may collect the following types of Personal Data from you:

• i. Contact Data: First and last name, email address, billing and shipping address, and phone number.

• ii. Profile Data: Username and password you set when creating an online account.

• iii. Communications: Any messages exchanged with us, whether via website, email, or social media (including Facebook, Instagram, and WhatsApp).

• iv. Transactional Data: Details related to your orders placed through Cash on Delivery (COD), including order numbers and order history.

3. ⚙️ How We Use Your Personal Data

We use your Personal Data to:
a. Provide Services: Deliver the products you order from our website.
b. Respond to Inquiries: Answer your questions or requests.
c. Improve Operations: Enhance our website, products, and customer experience.
d. Prevent Fraud: Detect and manage risks related to fraud and illegal activities.
e. Comply with Legal Obligations: Follow regulatory and legal requirements.
f. Send Updates: Share targeted advertisements, newsletters, and service updates.
g. Improve Content: Enhance website content and layout for a better user experience.
h. Handle Disputes: Manage and resolve any disputes that may arise.

4. 🔗 Sharing Your Personal Data

To provide seamless service, we may share your Personal Data with trusted third parties, such as:

• Courier Services: To ensure timely delivery of your products.

• Customer Communication Tools: To help us communicate with you via email, WhatsApp, or SMS.

We do not share your data with banks, payment processors, or any financial institutions, as all our orders are processed through Cash on Delivery (COD).

5. 🛡️ How We Protect Your Personal Data

We take your privacy seriously and implement strict security measures to protect your information from unauthorized access, loss, alteration, or misuse.

a. We use access controls, security protocols, and policies to keep your data safe.
b. In case of a suspected data breach, we will notify you and any applicable regulator as legally required.

6. 🗂️ How Long We Store Your Information

a. We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected. This may include complying with legal obligations, resolving disputes, or enforcing our policies.
b. We retain your information as long as your account is active or as needed to provide our services and ensure the smooth operation of GoBuy.

📞 Need Help? Contact Us!

📱 WhatsApp Number: 0328-7707711
📧 Email: gobuycustomerservice@gmail.com

We’re here to provide a secure, trustworthy, and smooth shopping experience! 🛍️ Thank you for shopping with GoBuy! 😊